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August 6, 2024 | Johanna Karlsson

How to Get Quality Health Insurance Leads

To thrive and grow in the health insurance industry, agencies can’t rely on ordinary leads to maintain their customer base. Having access to quality health insurance leads can mean the difference between a prosperous business vs. a stagnant company trying to survive. But what makes a lead better than others? It starts with finding customers who fit the ideal audience the health insurance agency is targeting. A quality lead features a customer who has expressed interest in the services the agency specializes in.

While quality leads are more likely to convert, how would a health insurance agency go about generating these high-intent leads? The most effective lead generation for insurance agencies involves inbound calls. Investing in inbound calls for health insurance agencies that are sent directly to a health insurance agency ensures they only interact with customers who have expressed interest in their services and match the criteria the agency is interested in. Although there are numerous ways to generate customers, buying quality health insurance leads using inbound calls has proven to be a great way to boost sales for a maximum return on investment.

 

Speak With a Licensed Insurance Agent
Call Now (888) 828-5064 TTY 711

 

Using Inbound Call Leads to Generate Quality Health Insurance Leads

Inbound call leads are generated when potential customers actively inquire about health insurance products or services. These phone leads are often considered higher quality than other types because:

  • The prospect has shown initiative by making the call
  • They are actively seeking information, indicating a higher level of interest
  • There’s an immediate opportunity for engagement and conversion

Benefits of Inbound Call Leads

Inbound callers generally involve customer interactions that are further along in the buying process. They are vetted for customer intent and demographics so the sales team knows who they’re talking to and what the customer is interested in, leading to higher conversion rates. Unlike other lead types, the sales team engages with the prospect instantly. While the initial cost may be higher since the lead is pre-qualified for intent, the better quality often results in more ROI. Inbound callers are already interested in health insurance services, making them easier to convert.

Buying Quality Health Insurance Leads With Inbound Calls

The first step in how to get quality health insurance leads is by buying high-intent inbound call leads from a trustworthy insurance lead generation provider. Look for companies with:

  • A proven track record in the health insurance industry
  • Positive reviews and testimonials from other insurance agencies
  • Transparent pricing and lead generation methods
  • Compliance with TCPA regulations

Reaching the Right Audience With Inbound Calls

Millions of Americans are in need of health insurance, and they’re always on the lookout for affordable policies. With such a big need, health insurance agencies can’t waste time and resources talking with consumers who don’t match their audience criteria. Inbound calls that are vetted for demographics like age, income, insurance type and location can ensure agencies only interact with the type of consumer they can convert. The more specific audience an agency targets, the higher the quality of leads they can receive.

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Know What to Expect

When working with a lead provider selling quality health insurance leads, it’s essential to communicate your expectations to discuss:

  • Lead volume
  • Expected conversion rates
  • Lead exclusivity
  • Lead delivery method and frequency

Use a Lead Scoring System

While inbound calls offer better quality consumers, not all calls are created equal. It’s important to develop a lead scoring system to prioritize the lead generation campaign while considering factors such as:

  • The caller’s immediate need for health insurance
  • Their budget
  • Their eligibility for specific plans
  • Their decision-making timeline

Utilize Call Tracking and Analytics

When buying quality health leads from a lead provider, make sure they have a call tracking system and tools to maximize the value of the inbound call leads. These can help you:

  • Measure the performance of different lead sources
  • Identify peak calling times
  • Analyze call duration and outcomes
  • Improve your sales team’s performance

 

Speak With a Licensed Insurance Agent
Call Now (888) 828-5064 TTY 711

 

Have a Good Sales Team

Inbound calls require a different approach than outbound sales. Ensure your sales team is trained to:

  • Respond quickly to inbound calls
  • Ask qualifying questions effectively
  • Listen actively and address the caller’s specific needs
  • Close deals efficiently

Monitor and Optimize Performance

Regularly review your lead buying strategy and adjust as necessary. Key metrics to track include:

  • Cost per lead
  • Conversion rate
  • Return on investment (ROI)
  • Customer lifetime value

Build a Relationship With Your Lead Provider

A good lead provider should be a partner in your success. Regular communication can help you:

  • Fine-tune your lead criteria
  • Address any quality issues promptly
  • Stay informed about new lead-generation opportunities

Implement a Follow-Up Strategy

Not all inbound calls will result in immediate sales. Develop a follow-up strategy for leads that don’t convert immediately. This may include:

  • Scheduled callbacks
  • Email nurturing campaigns
  • Personalized content based on the caller’s specific needs

Mistake to Avoid When Buying Quality Health Insurance Leads

Remember, quality over quantity when it comes to how to get quality health insurance leads. A lot of high-volume leads sound nice, but they can be costly and drain resources interacting with consumers not entirely interested in the insurance services, which is less effective than a smaller number of high-quality leads. An inbound call campaign for health insurance agencies needs to comply with industry regulations to avoid legal issues. Not all leads will be ready to buy immediately, so make sure to have a system in place to nurture them over time. It’s also important not to get complacent and to regularly calculate your return on investment to ensure your lead buying strategy for health insurance agencies is effective.

 

Speak With a Licensed Insurance Agent
Call Now (888) 828-5064 TTY 711

 

Find a Partner to Buy Quality Health Insurance Leads

Working with a lead provider to buy quality health insurance leads from sounds simple, but finding the right partner can be challenging. HealthPlusLife sells exclusive, high-quality health insurance leads directly to our clients. Our clients don’t have to struggle going after old, stale leads sold to numerous competitors. Contact HealthPlusLife at 888-828-5064, TTY 711 and experience the benefits of live, inbound phone calls from consumers who need health insurance. For health insurance leads that are pre-qualified and sold exclusively to your agency, HealthPlusLife is your go-to solution.

Johanna Karlsson
Johanna Karlsson is a veteran health and life insurance professional licensed in 50 states. She relocated from the countryside in the south of Sweden and has not looked back. After coming to the United States to attend university, she gained her degree in Public Relations. She brought her public relations skills to a local international health insurance where she discovered a new passion in insurance. After years with that company, Johanna now joins HealthPlusLife to help build a team of licensed insurance agents ready to meet your insurance needs.